Jerry Marsh is committed to providing you with high-quality mirrored decorative products. While we implement stringent quality control measures in product packaging and logistics, we have a clear return and refund process in place to ensure your shopping experience is protected if you are not completely satisfied with the received goods.
Special Return Policy During Clearance Sale
During the current operational phase, we are conducting a strategic inventory asset review: due to continued losses, we have decided to clear out inventory at a loss.
Therefore, please note the following important supplementary terms regarding the scope of returns:
Clearance Item Attributes: Items marked “Clearance Sale” or participating in significant discounts during the promotion are, in principle, final sale items. Please carefully verify the size and specifications before placing your order.
Quality Issues: If the product has manufacturing defects or serious damage caused during transportation, you still have the right to return it, even during the clearance sale. Please contact our customer service team promptly after receiving the goods to report the issue.
Return Process and Time Limits
If you meet the return requirements, please follow these guidelines:
30-Day Return Policy: You can apply for a return within 30 days of receiving the product. After this period, we will no longer accept return requests.
Product Condition: Returned products must be in their original packaging, unused, and with all accessories to ensure safe return.
Refund Policy
Refund Processing: Once our warehouse receives and verifies your returned product, we will immediately initiate the refund process.
Refund Time: Your refund will be credited to your original payment account within 3 business days of us confirming receipt of the returned product.
Contact and Assistance
Company: Jerry Marsh
Email: jerry.marsh@sauteq.shop
Phone: 3364021081
Address: 6231 Stanleyville Dr, Rural Hall, NC 27045